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Steps To Make Customer Testimonials More Effective

Steps To Make Customer Testimonials More Effective

One of the most important techniques a company can employ to acquire and retain a larger audience is social proof. It's no longer an issue of whether or not to use testimonials; rather, it's a question of how to make the most of them. While posting a photo of a happy customer with a quote on social media can generate some positive feedback, it isn't enough to capture people's attention and persuade them to try your product. If you want your testimonials to have more impact, you need prospects to connect with the message, see themselves in it, and feel like it's more than just another user review.

 

How to Create Exceptional Customer Testimonials

 

1. Take advantage of video.

It's no secret that video content is a key component of many brands' marketing efforts. This trend goes hand in hand with sharing positive consumer experiences with your brand. Creating B2B video testimonials allows you to go into further detail and give each storey a unique approach to make it more credible.

 

2. Avoid commercials if at all possible.

When a returning client agrees to appear in a film, the focus should be on their firsthand experience with your product and how it helped them address a specific problem. Consider how your friends would explain to someone why they should give you a chance in a conversation.

 

3. Create a video that is interesting to watch.

Instead, choose a shorter piece of content that will keep the audience's attention and convey a meaningful tale. For instance, a 30-minute conversation can be condensed into a 90-second video that packs a punch and puts prospects in the shoes of the speakers. Consider whether the video would convey the same idea without the addition of a sentence as a good rule of thumb. It's safe to say you can live without it if it doesn't change anything.

 

4. Make proper use of testimonials.

When you've finished a piece of content that you're happy with, you'll want to promote it across all of your channels to get the most out of it. The best approach to share your video testimonials is on your brand's social media platforms. Even so, you shouldn't just throw the movie up on YouTube and call it a day. Consider the channel's unique characteristics and tailor your material to fit.

 

Next steps

Creating good testimonials takes more time and effort than writing other types of material, but it pays off rapidly when done well. Just remember that this type of material should feature the consumer and be distinct from other forms of direct marketing. For additional information on Customer Testimonials, please see Radiance Vision.

 

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